Hosted Services

Futurtech Consulting are able to offer a broad range of Hosted IT Services. These are located within a state-of-the-art enterprise hosting facility based in Leicestershire. This advanced facility provides high-end Hosted IT services through a highly secured and redundant hosting network, capable of handling hundreds of thousands of web sites and millions of emails per day.

Overview

The facility provides a fully layered network with load balanced front-end servers, clustered back-end servers and a high quality fibre channel storage network. Services are managed by a dedicated support team who will ensure your hosting applications are fully optimised and operate non-stop, 24 hours a day, 7 days a week. Outsourcing your Hosted IT requirements to us offers the assurance that your hosting environment is well looked after by experts, reducing the pressure on your in-house IT team, allowing them to focus on their long-term projects. Everything from implementation and updating the service through to troubleshooting and monitoring are all managed for you.

The Benefits

When you choose a Hosted IT solution, you will benefit from:

• No upfront hardware or installation costs
• No ongoing management, maintenance and support costs
• No recruitment or training costs to get the skills in-house
• A much faster implementation – no hardware purchases to approve or installation and testing to be completed

You will benefit from a full Microsoft business solution at a fraction of the cost of an in-house system, spreading the cost over the term of the contract and paying just a single, affordable monthly fee. This means you can focus on your core business, redeploying your IT resources more efficiently on other projects.

Access and Control

With all Hosted IT services, you will receive access to our Control panel. This is a cutting edge system which empowers customers to manage and control their own services through a standard web browser, automating many of the operating functions associated with ordering, provisioning, managing and supporting their service. This advanced system allows you to spend more time concentrating on growing your business, giving you the best chance of attracting more customers and increasing customer loyalty. In addition, out Control Panel features a comprehensive Application Programming Interface (API) for integrating your external systems.

Control Panel features include:

• The ability to provision and manage all your Hosted services in real-time
• Live reporting on service usage
• E-mail alerts on approaching storage limits, for e-mail and web products
• Set access levels for other users and company administrators
• Real time support system with a web-based knowledge base, online technical support and ticket system