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The Futurtech Consulting Communications and Networking Division's excellence is in the design, supply, and after care of Voice and Data business solutions.
Communications: - can be as simple as a business telephone, to a complex Call Centre Application with Computer Telephony Integration (CTI).
Networking: - can range from an additional voice / data socket, to a multi node LAN/WAN Infrastructure, including Wireless technologies and Voice over Internet Protocol (VoIP).
We apply technology to improve your organisations investment in areas such as: contact management, call flow, and unified messaging, web, PDA, email, SMS text and fax. This ensures that your business is ahead of the competition and facilitates an increase in your customer perception.
Our commitment is to provide you with a business solution that will deliver true return on Investment (ROI) whilst minimising your total cost of ownership.
The Communication & Network's team have a wealth of experience going back to telecoms liberalisation in the eighties and have evolved to become leaders in converged business applications.
- Telecommunication Services
- Bandwidth Audit, Design and Implementation
- IP Telephony Design & Implementation
- Digital Telecommunications Systems
- Computer & Telephony Integration (CTI)
- Wireless Survey and Design
- Voice Mail, Video Conferencing, Multi Media Solutions
- Mobile, WAP and DECT Technology
- Call Centre Design & Implementation
- Convergence - Voice & Data
- Process Review & Systems Re-programming
- Administrative functions, Moves, Additions & Changes
- Lease Cost Routing (LCR)
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